Last Updated:  23-10-2025

Welcome to Hug A Plant Landscaping. By using our website or services, you agree to the following terms and conditions. Please read them carefully before making any bookings, purchases, or inquiries.

🔸 1. General Information

Hug A Plant Landscaping provides services related to landscaping design, garden setup, maintenance, and related products.
All content, images, and materials on this website belong to Hug A Plant Landscaping and cannot be copied or reused without permission.

🔸 2. Service Bookings

  • All project consultations and site visits are scheduled based on availability.

  • Prices shared in quotations may vary depending on site conditions, material changes, or client requirements.

  • Confirmed bookings require written or digital approval (via email, WhatsApp, or form submission).

🔸 3. Payments

  • Payments must be made as per the agreed project terms.

  • Advance payment is required before starting work or dispatching materials.

  • Hug A Plant Landscaping reserves the right to hold or cancel projects for delayed or incomplete payments.

🔸 4. Project Execution

  • Work timelines are estimates and may change due to weather, site readiness, or material availability.

  • Clients must provide site access, water, and power facilities where required.

  • Any design or layout changes after work begins may lead to additional charges.

🔸 5. Warranty and Maintenance

  • Live plants are natural products; growth and survival depend on care, environment, and handling.

  • We do not guarantee plant life after handover unless covered under a separate maintenance agreement.

  • Maintenance visits, if included, will follow the agreed schedule and scope.

🔸 6. Refunds and Cancellations

  • Cancellations made before project initiation may qualify for a partial refund (after deducting consultation or material costs).

  • No refunds once project execution or plant dispatch has started.

  • Refund requests can be made via info@hugaplant.com.

🔸 7. Website and Online Orders

  • Product images and descriptions are for reference; actual plants and materials may vary slightly in color, size, or texture.

  • We take care to provide accurate information, but errors may occur. Hug A Plant Landscaping reserves the right to correct any inaccuracies.

🔸 8. Limitation of Liability

Hug A Plant Landscaping is not responsible for:

  • Delays caused by external factors (weather, transport, or third-party delays).

  • Damage caused by misuse, poor maintenance, or site-related issues after handover.

🔸 9. Privacy and Data

Your personal information is collected only for service and communication purposes and is handled as described in our Privacy Policy.

🔸 10. Contact Us

For any questions about our services or policies, please reach out to:

📧 Email: care@hugaplant.com
📞 Phone: +91 9747829970
📍 Address: Hug A Plant Athani – Paravoor Road, Near Palaprassery Juma Masjid Aluva, Ernakulam 3 KM from National Highway, PO, Chengamanad, Kerala 683578